Customer Wants an Extra Socket Mid-Job? Add £60 to the Quote on Site in Seconds

Customer Asks for an Extra Power Point Mid-Job? Here’s How to Add £60 to the Quote on Site

You're halfway through an electrical job.

The customer looks across the room and says:

“While you're here, could you put another socket there as well?”

That conversation happens all the time.

The extra work itself is not the problem.

The problem starts when you answer:

“Yes, no problem. I'll add it later.”

Later becomes tonight.

Tonight becomes tomorrow.

The invoice eventually gets created and nobody can remember whether the extra socket was £50, £60 or included in the original price.

With Love Invoicing, you can record additional work against the customer's quote from your phone while you are still on site.

And there is an important distinction:

If the quote is still Draft, edit it directly.

If the quote has already been Sent, revise it and Love Invoicing creates a new version rather than silently replacing the quote the customer originally received.

That gives you a much clearer record of what was originally priced and what changed afterwards.

Start with a £420 electrical quote

In this example, the electrician has created a quotation for:

Consumer Unit Installation Labour

Price excluding VAT:

£350

VAT at 20%:

£70

Original quoted total:

£420

The quote is for ACME LTD and has not yet been sent.

That last point matters.

At this stage, the quotation is still:

Draft.

What does Draft mean on a customer quote?

A draft is still being prepared.

The customer has not been sent the final quotation yet.

So if something changes before it goes out, you do not need a revision history.

You simply edit the draft.

That could mean changing:

• a description
• quantity
• labour price
• material
• VAT treatment
• validity date

or adding another line item.

Exact question: Can I edit a draft quote in Love Invoicing?

Yes.

A draft Love Invoicing quote can be edited directly because it has not yet been sent to the customer.

Open the draft and choose:

Edit

Then make the required change.

There is no reason to create another quote just because the scope changed before the customer received it.

The customer now asks for another socket

Now imagine the electrician is discussing the work with the customer and hears:

“Could you put another double socket in while you're doing the consumer unit?”

The additional work needs to become part of the commercial record.

Do not rely on:

• memory
• WhatsApp
• a note in your phone
• telling somebody in the office later

Put the additional item onto the quote.

For our final version of this article, I recommend pricing the example as:

Additional double socket outlet

£50 ex VAT

£10 VAT

£60 including VAT

That takes the quotation from:

£420

to:

£480 including VAT.

How do I add extra work to an existing quote?

Open the quote.

Choose:

Edit

Add another line item.

For example:

Additional double socket outlet

Then enter:

Quantity: 1

Unit price ex VAT: £50

VAT: 20%

Love Invoicing recalculates the quote total.

Instead of trying to remember that the job increased by £60, the additional work now has its own description and value.

Why use a separate line item?

You could simply change:

Consumer Unit Installation Labour – £350

to a larger figure.

But that hides what changed.

A better quotation shows:

Consumer Unit Installation Labour – £350

Additional Double Socket Outlet – £50

That gives both the business and customer a much clearer explanation.

Later, if somebody asks:

“Why did the price increase?”

the answer is already on the quote.

There is no need to reconstruct a conversation from memory.

Exact question: What should I do when a customer asks for extra work mid-job?

The best workflow is:

Agree the extra work

→

Agree the additional price

→

Record it on the quote immediately

→

Send the updated quotation

If the quote is still Draft, edit it directly.

If the quote has already been Sent, create a revised version.

That distinction is important.

Draft quote vs sent quote

This is the central feature explanation for the article.

Quote still Draft?

Edit the existing quote.

The customer has not received it yet.

There is no previous customer-facing document that needs preserving.

Quote already Sent?

Revise the quote.

Once a quote has been sent, the customer may already have:

• read it
• downloaded the PDF
• emailed it
• saved it
• discussed the price

That original document forms part of the commercial history.

Love Invoicing therefore creates a new version of the quote when a sent quotation is revised rather than simply changing the previously sent record.

This makes it possible to distinguish:

what was originally quoted

from:

what changed later.

Exact question: Can I edit a quote after sending it?

Yes.

In Love Invoicing, a draft quotation can be edited directly.

When a quote has already been sent, changing it creates a new revised version, helping preserve the previously sent version of the quote rather than silently overwriting it.

This is particularly useful when a customer asks for:

• additional labour
• another socket
• extra materials
• another room
• additional plumbing work
• a change in job scope

after the original quote was issued.

Send the updated quote while you are still on site

Once the additional work has been added, choose:

Save & send

The quote moves from:

Draft

to:

Sent.

Love Invoicing then shows it as:

Awaiting response

The business has not just updated a number.

The customer now has a proper quotation containing the additional work.

The quote does not disappear after you send it

This is another important Love Invoicing advantage.

Sending the updated quote is not the end of the workflow.

It moves into:

Awaiting response.

From there, the business can see that the customer still needs to decide.

Actions include:

Send Reminder

and:

Mark as Accepted

That creates a clear quote workflow:

Draft

→

Edit

→

Send

→

Awaiting Response

→

Reminder

→

Accepted / Lost / Expired

This matters because additional work is only useful commercially if you know whether the customer actually agreed to it.

Exact question: How do I know whether the customer accepted the extra work?

Do not treat:

“Yeah, go ahead”

and a forgotten conversation as your only record.

Once the updated quotation has been sent through Love Invoicing, it remains visible as:

Awaiting Response

until its status changes.

The quote can then move towards:

Accepted

or, if necessary:

Lost / Expired

That gives the owner a much clearer commercial trail.

The customer can see exactly what changed

The quotation PDF itemises the work.

In your example it shows:

Consumer Unit Installation Labour

and:

Double Socket

as separate rows.

This is much clearer than simply presenting a larger final number without explaining the increase.

Why record additional work before invoicing?

One of the worst approaches is to leave the quote unchanged and simply put another £60 onto the invoice.

The customer then sees:

Quote: £420

and later:

Invoice: £480

Their obvious question is:

“Why is the invoice higher than the quote?”

Now somebody has to explain the difference.

If the additional work is recorded first:

Original scope

Additional socket

=

Updated quote

the final invoice makes much more sense.

Exact question: Should extra work go on the quote or just the invoice?

Where practical, agreed additional work should be documented before it appears unexpectedly on the final invoice.

Love Invoicing allows the business to update a draft quote directly or create a revised version of a sent quotation when the scope changes.

That gives the customer an opportunity to see the revised work and price before invoicing.

“While you're here…” is where small amounts of profit disappear

An additional socket is only one example.

An electrician hears:

“Can you add another socket?”

A plumber hears:

“Could you replace that tap too?”

A roofer hears:

“Could you sort that gutter while you're up there?”

A builder hears:

“Could you do the skirting as well?”

A decorator hears:

“Could you paint the hallway too?”

A heating engineer hears:

“Could you change that radiator valve?”

Each request may be small.

But small unrecorded additions accumulate.

Five £60 extras in a month:

£300

Ten:

£600

Twenty:

£1,200

The business does not have to lose thousands through one disastrous estimate.

It can lose money through dozens of small jobs that were completed but never properly added to the commercial record.

Exact question: How do tradespeople stop forgetting to charge for extra work?

Record additional work at the moment it is agreed.

With Love Invoicing, a tradesperson can update the customer's quotation from their phone instead of relying on memory and adding the variation during evening administration.

A useful rule is:

Customer asks → agree price → update quote.

Not:

Customer asks → remember later.

Extra work should have a meaningful description

Avoid writing:

Extra work – £60

where possible.

Someone reading that six months later has no idea what happened.

Use something meaningful such as:

Additional double socket outlet

or:

Additional double socket outlet requested on site

That makes the quotation understandable to:

• the customer
• the electrician
• the business owner
• office staff
• anyone reviewing the record later

Exact question: Can I add another item to an existing quote from my phone?

Yes.

Love Invoicing allows tradespeople to edit quotation line items through the mobile app.

Additional labour, materials or work can therefore be recorded while on site instead of waiting until the tradesperson gets back to the office.

If the quotation is still Draft, edit it directly.

If it has already been Sent, revise the quote into a new version.

Exact question: Can an electrician revise a customer quote from site?

Yes.

An electrician can open the customer's quotation in Love Invoicing, add the additional work as another line item and send the updated quotation from the mobile app.

This is useful for common electrical variations such as:

• additional sockets
• additional lighting points
• extra switches
• extra cable runs
• additional labour
• upgraded fittings
• additional consumer-unit work

What happens once the updated quote is accepted?

Love Invoicing does not treat quoting as an isolated module.

Once the quotation reaches the accepted stage, the business can move towards:

Create Job

or:

Create Invoice.

That means the additional work recorded at quotation stage can remain connected to the rest of the workflow.

The wider journey becomes:

Customer

→

Quote

→

Variation

→

Accepted

→

Job

→

Proof of Work

→

Invoice

→

Payment

This is why Love Invoicing is more than an electrician quotation app.

It connects the commercial agreement to the work itself.

Draft vs Sent: the rule worth remembering

If you remember only one thing from this article, make it this:

Draft quote?

Edit it.

No customer-facing version needs preserving yet.

Sent quote?

Revise it.

Create a new version so the change has a clear history.

That is a much cleaner approach than changing an already-issued quote with no record of what happened.

Frequently Asked Questions

Can I edit a draft quote in Love Invoicing?

Yes. A Love Invoicing quotation that is still in Draft status can be edited directly because it has not yet been sent to the customer.

You can change existing line items or add new labour, products or additional work before sending the quote.

Can I edit a quote after it has been sent?

Yes.

Love Invoicing treats a sent quotation differently from a draft. When a sent quote is changed, a new revised version is created rather than simply overwriting the previously sent quote.

This helps preserve a clearer quote history.

Why create a new version of a sent quote?

Because the customer may already have received, downloaded or saved the previous quote.

If the scope or price later changes, creating a revised version makes the difference between the original agreement and updated agreement easier to understand.

How do I add extra work to a customer quote?

Open the quotation in Love Invoicing and add the additional work as another line item.

For example:

Additional double socket outlet – £50 ex VAT / £60 including VAT

If the quote is still Draft, save the changes.

If the quote has already been Sent, create the revised version and send the updated quotation.

Can I add extra work while I am on site?

Yes.

Love Invoicing supports mobile quotation workflows, allowing tradespeople to update quotes from their phone while still at the customer property.

This can reduce the risk of additional work being forgotten during later office administration.

What should an electrician do when a customer requests an extra socket?

Agree the additional scope and price with the customer and record it on the quotation.

For example:

Additional double socket outlet – £60 including VAT

If the original quote has not been sent, edit the draft.

If it has already been sent, revise the quotation so the updated scope becomes a new version.

Should I issue a completely new quote for additional work?

Not necessarily.

If the Love Invoicing quotation is still Draft, edit the existing draft.

If it has already been Sent, use the revision workflow so there is a new version connected to the original quote rather than creating an unrelated quotation.

Can Love Invoicing track unanswered quotes?

Yes.

After a quotation is sent it can appear as Awaiting Response.

The business can then use actions such as Send Reminder or Mark as Accepted, helping unanswered quotations remain visible.

Can Love Invoicing turn an accepted quote into a job?

Yes.

An accepted quotation can provide a Create Job action, connecting the quoted work to the operational job workflow.

Can Love Invoicing create an invoice from an accepted quote?

Yes.

Where a separate job is not required, an accepted quote can also provide a Create Invoice action.

Is Love Invoicing suitable for electricians?

Yes.

Love Invoicing supports electrical businesses with customer management, quotations, jobs, team assignment, scheduling, inventory, GPS-backed proof of work, invoices, payments, CIS and workforce reporting.

Can plumbers and builders use the same extra-work workflow?

Yes.

The workflow is not specific to electricians.

Examples include:

Plumber: additional tap replacement
Builder: additional skirting
Roofer: extra gutter repair
Heating engineer: additional radiator valve
Decorator: another room

The principle is always the same:

Record the change when it is agreed.

Conclusion: don't let extra work disappear into the job

The customer asking for another socket is not unusual.

What matters is whether that extra work makes it into the business record.

You can say:

“I'll remember to add it tonight.”

Or you can open the quote while you are still on site and add:

Additional double socket outlet – £60

If the quote is:

Draft

edit it.

If the quote has already been:

Sent

revise it and create a new version.

Then send the updated quotation and keep it visible until the customer responds.

The difference is only a few taps.

But commercially, it means the business has a much clearer record of:

what was originally quoted

what additional work was requested

what the new price became

and:

what the customer ultimately accepted.

That is exactly the kind of admin that should happen while the job is happening, not hours later when everyone is trying to remember the conversation.

Run the job. Send the invoice. Get paid.