Plumber invoice template
Built around how a plumbing job is actually billed — call-out, labour by the hour, parts at cost or marked up — with the UK VAT and CIS lines a generic template misses.
Every UK invoice must show
- The word “Invoice”
- Stated clearly. A document headed “Statement” or “Receipt” is not an invoice.
- Unique invoice number
- Sequential, with no gaps. If you void one, keep the number and mark it void.
- Your business name and address
- Trading name and address. A limited company must also show its registered name, company number and registered office.
- Customer name and address
- The legal entity being billed, not just the site contact.
- Invoice date
- The date you issue it. If you are VAT registered this is the tax point unless a different one applies.
- Supply date
- When the work was done or the goods supplied, if it differs from the invoice date.
- Description of the work
- Enough for the customer to recognise what they are paying for. “Labour” alone invites a dispute.
- Amount charged per line
- Split labour from materials. It matters for CIS, and it makes the invoice easier to accept.
- Total due
- The single figure the customer pays.
- Payment terms and due date
- A specific date, not “30 days”. Interest runs from the day after it.
- Payment details
- Account name, sort code and account number, or a card payment link.
Plumbing-specific lines
- Call-out charge
- Shown as its own line. It is labour for CIS purposes, so it is deductible.
- Labour
- Hours and rate, or a fixed price. Say which — hourly billing without hours shown is the most disputed line on a plumbing invoice.
- Parts and materials
- Itemised. Never subject to CIS, and the customer can see what they are for.
- Out of hours uplift
- If your terms carry one, show it as a separate line rather than folding it into the rate.
- Parking, congestion or ULEZ
- Recharge as a separate expense line with the receipt kept.
- Warranty or guarantee period
- Stating it on the invoice heads off the “how long is this covered” call.
If you are VAT registered, also show
- Your VAT registration number
- Mandatory on every VAT invoice. Without it the customer cannot reclaim.
- VAT rate per line
- 20%, 5%, 0% or exempt. Different lines can carry different rates.
- Net total
- The total before VAT.
- VAT amount
- Shown separately from the net figure.
- Gross total
- Net plus VAT — the amount actually payable.
- Reverse charge statement
- Where the domestic reverse charge applies: state it, show the VAT rate, and exclude the VAT from the total.
If the job falls under CIS
- Labour charge
- Shown separately. This is the only part CIS is deducted from.
- Materials and plant
- Shown separately and never deducted from. Keep the supplier receipts.
- CIS deduction rate
- 0%, 20% or 30%, applied to the labour figure only.
- CIS deduction amount
- Stated as a figure so the contractor’s deduction statement can be reconciled against it.
- Net payable after CIS
- What actually lands in your account.
When plumbing work is 5% VAT, not 20%
The reduced 5% rate applies to some residential work — installing certain energy-saving materials, and qualifying conversions and renovations of dwellings that have been empty for the required period. It is not a general rate for domestic plumbing, and getting it wrong in your favour is an assessment waiting to happen. Check the specific supply against HMRC guidance before applying it, and show the rate per line so a mixed invoice is unambiguous.
Subcontracting to a builder or main contractor
If you invoice another VAT-registered, CIS-registered construction business and they are not an end user, the domestic reverse charge applies: you charge no VAT and state that the customer accounts for it. CIS still comes off your labour at 20% or 30%. Both things happen on the same invoice, and they are independent of each other.
If you are not VAT registered
Do not show a VAT number, do not show a VAT line, and do not use the word VAT anywhere on the document. Charging or implying VAT while unregistered is an offence, not a formatting slip. Show a single total and the payment terms. You must register once your taxable turnover crosses the registration threshold in any rolling 12-month period, so watch the running figure rather than the tax year.
Set the due date as a date
“Payment within 30 days” starts an argument about when the clock began. A specific date does not. It also matters legally: statutory interest on a commercial debt runs from the day after payment fell due, at the Bank of England base rate plus 8%, along with fixed compensation of £40, £70 or £100 by debt size. You cannot claim from a date you never set.
Questions
What should a plumber's invoice include?
All the standard UK invoice fields, plus the lines that describe a plumbing job: call-out charge, labour with hours and rate or an agreed fixed price, parts itemised separately, any out-of-hours uplift, and recharged expenses such as parking. If you are VAT registered, show the rate per line, because a single invoice can legitimately mix 20% and 5% work.
Should the call-out charge be a separate line?
Yes, for two reasons. Customers query a total far more often than they query an itemised list, and the call-out is labour for CIS purposes — so on a subcontracted job it has to sit on the labour side of the split, not be folded into a materials figure.
Is plumbing work 5% or 20% VAT?
Most domestic plumbing is 20%. The reduced 5% rate covers specific cases such as certain energy-saving materials and qualifying conversions or renovations of long-empty dwellings. It is a narrow relief, not a general domestic rate — check the supply against HMRC guidance and show the rate per line.
Do I charge VAT when subcontracting to a builder?
Usually not. Where you supply construction services to a VAT-registered, CIS-registered customer who is not an end user, the domestic reverse charge applies: you charge no VAT and state on the invoice that the customer must account for it. Ask for their end user statement in writing if they claim the reverse charge does not apply.
How do I show CIS on a plumbing invoice?
Show the labour and the materials as separate totals, state the deduction rate applied to the labour, show the deduction as a figure, and show the net payable. The contractor's deduction statement must reconcile to that figure, so making it explicit saves an argument at month end.
Guidance, not tax or legal advice. UK requirements checked against GOV.UK and HMRC guidance in September 2026. If you are unsure about VAT, CIS or the reverse charge, see the VAT, CIS and MTD guide or ask your accountant.
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Love Invoicing builds the same document from the job, with the numbers already in it, and chases it until it is paid.
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